Theoris Vision Software® Customer Support
Theoris has a reputation for satisfying customers and has since our
inception in 1984. With Theoris Vision Software®, you will
only get the support you actually need. While we offer a comprehensive
set of services in our Standard Support Package, which always includes
our “human touch” guarantee, we also custom tailor
support services for those customers that need it.
Our Standard Support Package includes a comprehensive range of support services including new software releases and expert problem resolution processes with guaranteed results.
“Okay, I’ve signed a license agreement, what’s next?”
Once you’ve signed a license agreement you are now a Theoris Vision Software™ customer. The very first step in our new relationship will be the assignment of your Customer Manager. This highly trained professional will be your primary link to Theoris Vision Software® Customer Support Services. They will contact you within 2 business days of the receipt of the license agreement to set up an appointment for your initial meeting. It is, of course, simple and easy…the meeting normally takes no more than a couple of hours. Out of this meeting we will have identified:
- Implementation services required including, time frames, resources and costs.
- Training services required including, the number of students, the location and the days and times of such training.
- Support services required and how we will work together.
Theoris Vision Software® Implementation Services
Our typical implementation takes a few days to a few weeks. If you need additional services to help identify Key Performance Indicators we have the solid business and industry specific expertise to get you and up and running in no time.
Theoris Vision Software® Training Services
Normally training takes less than one day. Of course if you have unique training needs we can custom tailor a class just for you. We offer our training either at your location or in our Training Center, conveniently located at our headquarters in Indianapolis.
About Theoris
As one of the largest, privately held, technology companies in the Midwest, Theoris has consistently provided outstanding products and customer service since 1984, under the same ownership. Continuity and longevity, traits not often seen in this marketplace. Theoris Vision Software’™ leverages the effectiveness of existing management processes and information technology investments through its patent-pending technology that requires no data warehouses, no APIs and accesses the data “where it lies” to provide decision makers a “Single Version of the Truth.”
Theoris Vision Software® Customer Support Contact Information
Telephone: 866.843.6747, Option #1
Email: