Customer Case Study
Customer: A Transportation Services Company
Challenge
This customer’s management team needed to monitor metrics across the business, starting with key indicators observed daily by executives. The information that the company needed to track came from disparate systems including an AS/400 DB2 database, an SQL database, forecast and planning data in excel spreadsheets, and web content. The process to collect and present this information was manual, cumbersome, and time consuming, making it difficult for the company’s decision makers to make informed decisions on a timely basis.
The company required a solution that would empower their users to access and interact with critical business information without heavy IT intervention. They required something powerful, yet easy to use and flexible to fit their changing needs. In addition, they wanted to eliminate the reporting and tracking bottleneck with a low cost solution that could help them improve communication within the enterprise and also with their customers.
Solution
The company installed Theoris Vision Software™, which gathers and presents metrics from their disparate data sources to the executive team in a dashboard view. Charts, graphs, and other visualization metrics are delivered in a single view. With the click of a button they can drill-through and drill-down into the data for deeper analysis and a deeper understanding of their business activities. The software is easy to use and has removed a very tedious and manual process. With drag and drop dashboard creation, they now have a clear picture of the key metrics for their business.
Result
Theoris Vision Software has improved operational efficiency, eliminated report backlog and delay, empowered decision-makers with critical performance data and business information. They now can access information with a highly graphical, intuitive interface that is available anywhere, any time, giving decision-makers immediate access to how they business is doing and where their hot spots are. The company is now expanding the use of Theoris Vision Software in phases throughout the company, including subsidiaries.