Outsourced Solutions

Theoris provides outsourced services and support in a variety of functional areas including production applications support, software quality assurance, complete testing services, documentation support, Tier 1, 2 & 3 desktop support, Help Desk support, and infrastructure support.

Examples of our long-term support initiatives include:
  • Providing on-call, on-site and remote Tier 3 support of a production distribution and logistics environment for a large international company. Tools include collaborative content management, enterprise resource planning systems, scalable databases, business intelligence, and multiple specialized logistics applications.
     
  • Supporting software quality assurance for a large corporation’s legal and human resources areas by providing full system lifecycle quality engineering and consulting, testing and test management, technical writing and documentation management.